We're hiring | Account Managers
As an Account Manager, you'll manage key client relationships, focusing on understanding their needs, developing tailored solutions, and fostering long-term partnerships.
Work Location: Kumbakonam (Ozhugacheri)
Key Responsibilities:
Key Responsibilities:
- Build and maintain strong client relationships, serving as a trusted advisor.
- Understand client goals and industry trends to provide strategic guidance.
- Identify upselling and cross-selling opportunities to boost revenue.
- Collaborate with internal teams to ensure exceptional customer experiences.
- Monitor account performance, track KPIs, and provide regular reports.
- Resolve client issues promptly and professionally.
Required Skills:
- Proven experience in Account Management or similar roles.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to manage multiple accounts and prioritize tasks.
- Strong analytical skills to understand customer behavior and industry trends.
- Proficiency in CRM for maintaining accurate customer records.
- Ability to resolve complaints and enhance the customer experience.
Note: Only shortlisted candidates will be notified for the further rounds.
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IT Jobs